Please read the following refund policy carefully.
We believe at Hope Rehab Center Thailand we offer an outstanding service for a fair and affordable price. We have a limited number of places available on our treatment program. We do adhere to tightly controlled reservation dates and bookings. Below you will find the details of our refund policy, that we believe is reasonable for all concerned.
Too keep treatment costs low and affordable, Hope Rehab needs to opperate at full occupancy so the deposit covers cancellations and allows us approximately one week to fill the bed again. Your understanding is appriciated.
This is our subscribed paypal refund conditions and agreement.
A minimum non-refundable deposit of $2,000 is required in order for Hope Rehab Center Thailand to confirm your reservation, book your flight and secure a place on our treatment program.
In some cases the deposit is transferable, meaning if you are delayed in starting the program we will hold the booking for you.
We expect the balance of any due payments to be paid on arrival unless we have made an alternative arrangement -in practice, we do tend to give clients a few days to settle in so they can decide if Hope is the right choice for them before final payment.
If for any reason a client decides to check out of our treatment facility within 5 days of their arrival, we will issue fifty percent refund of the balance that was paid on arrival - it may take up to 30 days to process this. If a client remains for longer than this 5 day period and then decides to leave for whatever reason, then can be no refund offered.
Hope Rehab Center Thailand reserves the right to discharge any client from our treatment program, and no refund will be given, for any of the following reasons;
- A client is found to be intoxicated during their stay at Hope Rehab Center Thailand or is in possession of any alcohol and/or drugs.
- A client causes disruption to the treatment program and/or disturbs the treatment of other clients during their stay at Hope Rehab Center Thailand.
Please note: The above refund policy is implemented to ensure that anyone who stays at Hope Rehab Center can and will receive the level of service and treatment that not only they would expect, but also that we insist on is provided.
Rehabs must have healthy boundaries regarding refund policy or addicts/alcoholics would create a chaotic and unsastainable financial mess by leaving treatment every time they have a strong craving – make sense?
NOTE: We never give a client who leaves treatment prematurely a cash refund, we wait until they are safely back in their home country due to relapse risks and concerns – Otherwise this could be a recipe for disaster.
All refunds must be agreed before departure and discharge from Hope Rehab - belated refund requests are not applicable.
Hope Rehab quality assurance and integrity
If you work our program and follow our suggestions Hope Rehab can help you recover from addiction and alcoholism, however we cannot completely cure you.
We do not claim to have a cure because that is impossible, also the term de-addiction is misleading. Some centres use vague terms like holistic, or CBT, or non-12 step
E.g. a mindfulness rehab cannot teach you to drink mindfully. I have even heard Doctors claim they can medicate addiction away.
I always say why limit yourselves, 12 steps = 12 tools, plus mindfulness, plus fitness, plus CBT and whatever else you may benefit from.
There is no doubt that addiction has a detrimental effect on the brain, causing long-term damage to brain chemistry and pathways now considered a chronic disease, because we cannot remove the damaged parts of your brain. Also what triggered the addiction is individual and interesting, reconciling abuse, trauma or changing your environment unfortunately does not remove the pathways of addiction so on-going self-management is essential.
The majority of Rehabs across the world use the 12 step program because it works so well and is evidenced based, so some businessmen have set up alternative treatments to take advantage of people with understandable resistance to AA or NA, the God thing, abstinence and meeting attendance all put some people off.